Frequently Asked Questions
Shopping with us is simple. Browse our collection, select your favourite jewellery pieces, add them to your cart, and complete your purchase through our secure checkout process.
Yes. Once your order is successfully placed, you'll receive an order confirmation via email and/or SMS.
We process orders as quickly as possible to ensure timely dispatch. If you need to make changes to your order, please contact our Customer Support via email or WhatsApp within 3–4 hours of placing your order. While we'll do our best to accommodate your request, modifications may not be possible once the order has been processed.
Once your order has been shipped, you'll receive a tracking link via WhatsApp and your registered email address to monitor your shipment in real time.
Please contact our support team with photos of the damaged item within 48 hours.
We currently offer:
Buy 1 Get 1 Free on all products.
Buy 4 at ₹1999 on products included in the Buy 4 at ₹1999 Collection.
Simply add the required number of eligible products to your cart. The applicable discount will be applied automatically at checkout.
No. Both offers are applied automatically at checkout once the eligibility criteria are met.
Yes. The applicable offer will automatically apply to every eligible set in your cart.
For Buy 1 Get 1 Free, the lower-priced product in each pair will be free. For Buy 4 at ₹1999, every eligible set of four products will be billed at ₹1999.
Yes. We deliver across India through our trusted courier partners.
Orders are typically delivered within 3–4 working days depending on your location. Delivery timelines may vary during peak seasons or unforeseen circumstances.
Yes. We offer free shipping on all orders across India.
Once your order has been shipped, you'll receive a tracking link via WhatsApp and your registered email address.
Due to hygiene reasons, we do not accept returns or exchanges after delivery unless the product received is damaged or incorrect.
A replacement will only be provided if you receive a damaged or incorrect product.
Yes. A clear, continuous unboxing video is mandatory for all replacement requests.
Please report the issue within 24 hours of delivery along with the required unboxing video.
If the same product is unavailable, a credit note equivalent to the product value will be issued. Refunds will not be provided.
Yes. Cash on Delivery is available for eligible orders and serviceable locations.
Yes. We offer Zero Cost EMI on eligible payment methods.
Please contact our Customer Support with your payment details and transaction reference. Our team will verify the transaction and assist you promptly.
Yes. Once your payment is successfully processed, you'll receive an order confirmation via email and/or SMS.